The object of any business is to increase profit. BOSSS has several ways in which it can help you do that.
BOSSS is the self-service operating system that allows teams to be more efficient and create capacity for value - and revenue - adding tasks through minimising rework, optimising "First time right" and allowing daily operations to become a managed system. Rather than a full time crisis management job.
How BOSSS turns daily execution into profit
Six pillars of the platform, the benefit each one creates, and where they all lead.
Client service and retention
Fewer clients lost, more referrals
- Consistent processes
- SLA & deadline tracking
- WhatsApp & Telegram updates
- Live client status
- All tasks & history in one place
- Client instruction tracker
Capacity to take on more work
More client work per person
- Onboard clients in days
- Outlook & Teams integration
- Turn ad hoc work into tasks
- Self-service for the team
- Kanban view of bottlenecks
- Configurable processes per client
Operational efficiency
Lower cost to serve each client
- Replace scattered spreadsheets
- Up to 40% faster handling time
- No-code process modelling
- Status visible, fewer meetings
- Integrations remove double capture
- Self-service reduces admin hours
Owner visibility, central control
Faster, better-priced decisions
- Evidence base for hiring
- Manage by exception
- Client view for pricing decisions
- Single source of truth
- One operating cadence
- Real-time dashboards
Less rework, risk and write-off
More work done is billable
- Process steps in order
- Full instruction traceability
- Audit log of every action
- Compliance evidence in one click
- Named owner on every task
- Proof of scope for extra work
Team utilisation and retention
Lower people and recruitment cost
- Tasks assigned to named resources
- Workload visible across team
- Balanced allocation
- Documented onboarding
- Less key-person dependency
- Delegate without losing control
Everything you need to operate
Purpose-built for teams that turn customer instructions into outcomes.
Operations workspace
A single source of truth for processes and active work — no more scattered spreadsheets.
Customer instructions tracker
Capture every customer ask, route it to the right owner, and see status without chasing updates.
Capture Ad Hoc tasks
Capture ad hoc tasks for client or internal related tasks for tracking and execution and full visibility.
Real-time visibility
Live dashboards for SLAs, throughput, and bottlenecks — across processes and tasks for clients.
Audit-ready by default
Every action is logged and timestamped. Export evidence for compliance in one click.
WhatsApp and Telegram integration
Send instructions to your BOSSS system in natural language (Afrikaans or English) to perform certain functions for you like starting a process for a client or giving an update on progress.
Self-service for the team
Empower frontline staff to resolve client requests and execute client processes faster with full visibility to management.
Simple, transparent pricing
R450 per user per month. For every 10 users the 10th is free. Cancel anytime.
Starter
Per person
Billed per active user, cancel anytime.
- Operations workspace
- Customer instructions tracker
- Email sync
Team
10 users
For every 10 users the 10th is free.
- Everything in Starter
- Workflow automation
- SLAs & escalations
- Live dashboards
Office
20 users
For growing offices that need everyone on the same page.
- Everything in Team
- CRM & ticketing integrations
- Priority support
Enterprise
>20 users
For larger organisations with custom requirements.
- Volume discounts
- Custom onboarding
- Dedicated support
- SSO & audit logs
Need a tailored quote? Contact sales or book a demo.
Frequently asked questions
Answers to common questions about BOSSS. Can't find what you're looking for?
Still have questions?
Our team is happy to walk you through how BOSSS fits your operation.
See BOSSS in your operation
A 30-minute demo, tailored to how your team handles customer instructions today.