Question 1

What does BOSSS stand for?

Accepted Answer

Business Operating Self Service Solution. It's the operating system for teams that need to run business operations and track customer instructions without chasing updates.

Question 2

How does BOSSS integrate with Office 365?

Accepted Answer

BOSSS integrates natively with Outlook (mail), Teams, and Microsoft 365 calendars. Demo bookings sent through this site are delivered as Outlook calendar invites (.ics) so they slot directly into your schedule.

Question 3

How long does implementation take?

Accepted Answer

Most teams are live in under two weeks. Starter plans can be set up in a single afternoon.

Question 4

Is BOSSS secure?

Accepted Answer

Yes. BOSSS supports SSO, SCIM, granular roles, and full audit logging. Enterprise plans include 99.9% uptime SLA and dedicated environments.

Question 5

Can BOSSS replace our ticketing system?

Accepted Answer

For many teams, yes. For others, BOSSS sits alongside ticketing to add operational structure, SLAs, and a self-service layer for the front line.

Question 6

Do you offer a free trial?

Accepted Answer

Yes — Starter and Growth tiers include a 14-day free trial with full functionality. No credit card required.